Terms & conditions
For all orders via our online shop, the following terms and conditions apply. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.
2. Contracting party, conclusion of contract
The purchase contract is concluded with HL Kiteboarding Kevin Wolff & Jonas Albrecht GbR.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the ordering process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail.
3. Contract language, contract text storage
!! The language available for the contract is German !! . / We are working on an availability in English, is coming soon.
We save the contract text and send you the order data and our terms and conditions by e-mail. The text of the contract is no longer accessible via the Internet for security reasons.
4. Terms of delivery
In addition to the stated product prices shipping costs may still apply. For further details on any applicable shipping costs, please refer to the offers.
You have the option of picking up at Kevin Wolff, Waltersdorfer Chaussee, 30, 12355 Berlin, Germany at the following business hours: by appointment. Please inform us at least two working days before your pickup, so that we can deliver the goods from our warehouse.
In our shop you can basically use the following payment Methods:
Payment in advance
If you select the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.
By submitting the order, you also transmit your credit card information to us at the same time.
After your legitimacy as a legitimate cardholder, we will ask your credit card company to initiate the payment transaction after you receive the merchandise. The payment transaction is automatically performed by the credit card company and charged to your card.
PayPal, PayPal Express
In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The payment transaction will be carried out automatically by PayPal immediately thereafter. You'll get more information during the ordering process.
In the ordering process, you will be forwarded to the website of the online provider Amazon before the end of the ordering process in our online shop. In order to process the order process via Amazon and pay the invoice amount, you must be registered there or first register and legitimize with your access data. There you can choose the delivery address and payment method stored on Amazon, confirm the use of your data by Amazon and the payment instructions to us. Afterwards you will be redirected to our online shop, where you can complete the order process.
Immediately after the order, we request Amazon to initiate the payment transaction. The payment transaction will be performed automatically by Amazon. You'll get more information during the ordering process.
Cash on pickup
You pay the invoice amount when picking up cash.
6. Retention of title
The goods remain our property until full payment.
7. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us claim our own claims against the carrier or the transport insurance.
8. Warranty and Guarantees
Unless explicitly agreed otherwise below, the statutory warranty rights apply.
For used goods applies: if the defect occurs after one year from delivery of the goods, the claims for defects are excluded. Defects that occur within one year from delivery of the goods can be asserted within the statutory limitation period of two years from the delivery of the goods.
The above limitations and shortened terms do not apply to claims for damages caused by us, our legal representatives or vicarious agents
- in case of injury to life, body or Health,
- as far as the scope of application of the Product Liability Act is opened.
- as part of a guarantee promise, as far as agreed or
- in the case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations)
- in case of intentional or grossly negligent breach of duty as well as malice,
Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.
Customer Service: You can contact our customer service for any questions, complaints and complaints on weekdays from [9:00 am] to [6:00 pm] at the telephone numbers [0049171/2985006] or [0049152/54742973] as well as by e-mail at [info @ hl-kiteboarding.de].
9. Dispute resolution
The European Commission provides an online dispute resolution (OS) platform, which can be found here http://ec.europa.eu/consumers/odr/.
We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.